Support Communication Specialist (Data & AI)

Location: Hybrid in Lisbon, with up to 2 days per week on-site

Company

hirify.global provides consulting services for client-facing support and communication projects.

What you will do

• Maintain a cross-service communication planner covering priorities, milestones, dependencies, audiences, channels, review steps, and publication dates.
• Gather stakeholder input, coordinate alignment and review rounds, document open points, and follow up on agreed actions.
• Write, edit, and quality-check announcements, service updates, campaign materials, newsletters, event communications, presentations, and web or community content in English.
• Coordinate newsletter production from content collection and editorial planning through review, finalization, and publication.
• Plan and support virtual or on-site information sessions, webinars, and community calls, including invitations, agendas, speakers, materials, moderation, and follow-up.
• Publish approved content through SharePoint and Viva Engage, support service campaigns and launches, translate technical input into accessible communication, and recommend improvements to visibility, channels, and engagement across the Data & AI ecosystem.

Requirements

• Strong communication and organizational skills.
• Ability to create and edit clear, engaging English content.
• Ability to translate technical information into accurate, audience-focused communication.
• Experience or capability aligned with the specified levels: Lead level for MS Office, Senior level for communication support, and Junior level for Agile.

Culture & Benefits

• Hybrid project with up to 2 on-site days per week in Lisbon.
• Collaboration with service managers, platform owners, product teams, and other stakeholders.