Business Systems Analyst (Consumer Systems)

Location: Riverchase Operations Center, Hoover, Alabama, United States; occasional after-hours and weekend support may be required.

Salary range target: $69,143.25–$87,850.00 USD annually.

Company

hirify.global provides banking and financial services through corporate and technology operations.

What you will do

• Analyze business processes, requirements, systems, and preliminary cost-benefit considerations to align IT solutions with business initiatives.
• Support the RegionsConnects customer-facing banking platform, including troubleshooting, production issue investigation, incident resolution, and application performance monitoring.
• Coordinate with business stakeholders, end users, and technology teams to resolve issues and translate operational needs into technology solutions.
• Perform testing, user acceptance testing, production validation, and implementation support for releases and system enhancements.
• Develop and maintain operational procedures, support documentation, reporting, specifications, diagrams, and coding logic flowcharts.
• Identify root causes, risks, recurring issues, and process improvements while managing multiple priorities and maintaining customer service standards.

Requirements

• High school diploma or GED with seven years of related experience, or a bachelor's degree with three years of related experience.
• Complex working knowledge of systems and software development concepts, practices, and procedures.
• Ability to research and analyze data, derive facts, solve problems, manage priorities, and execute multiple concurrent activities.
• Knowledge of applicable testing tools and proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Strong communication, organizational, analytical, teamwork, and customer service skills.
• Must currently be authorized to work full-time in the United States.
• Regions will not sponsor work visas for this position.
• Comfort participating in occasional after-hours support, production validations, and critical incident resolution efforts.

Nice to have

• Banking or financial services experience.
• Application support and troubleshooting experience.
• Business intelligence tools experience.
• Agile and/or waterfall methodology familiarity.
• Production support, SQL/data analysis, and incident management experience.

Culture & Benefits

• Full-time, exempt position not eligible for overtime pay.
• Paid vacation and sick time, medical, dental, vision, disability, life insurance, and parental leave benefits.
• 401(k) with company match, health savings account, and flexible spending account.
• Employee assistance and associate volunteer programs.
• Benefits-eligible associates receive a flexible and comprehensive benefits package.

Hiring process

• Applications are accepted electronically through the Regions career site for at least five business days after posting and may close earlier or remain open longer based on business needs.