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6 дней назад

Client Onboarding Executive - Mandarin Speaker (Fintech)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Onboarding Executive - Mandarin Speaker (Fintech): Managing client onboarding through KYC checks, transaction screening, documentation validation, and compliance escalations with an accent on AML risk assessment, sanctions screening, and client communication. Focus on resolving complex KYC cases, maintaining accurate regulatory records, and coordinating handoffs across compliance, sales, product, and customer success teams.

Location: Singapore

Company

hirify.global operates in financial services and fintech.

What you will do

  • Perform KYC checks, including identity verification, background checks, risk assessments, PEP and sanctions screening.
  • Screen transactions for AML risks, unusual funding behaviour, and sanctions concerns; escalate findings and high-risk clients to Compliance.
  • Guide clients through onboarding, explain KYC requirements, review documentation, and resolve inquiries and escalations.
  • Maintain accurate client records and ensure KYC information is entered into systems securely and promptly.
  • Coordinate onboarding handoffs with sales, product, customer success, and Compliance teams.

Requirements

  • Experience in client onboarding, KYC/AML compliance, or a related role, preferably in financial services, fintech, or another regulated industry.
  • Familiarity with KYC, AML, and financial crime regulations, including FATF, FinCEN, and other industry standards.
  • Experience in customer-facing roles with strong communication skills.
  • Strong analytical, problem-solving, and attention-to-detail skills, including the ability to assess risk, perform due diligence, manage complex cases, and escalate appropriately.
  • Ability to explain complex KYC requirements to clients and internal teams and manage multiple clients, priorities, deadlines, and compliance standards.
  • Experience with KYC/AML platforms such as Trulioo or Comply Advantage and CRM systems such as Salesforce or Dynamic Works.
  • Bachelor’s degree in finance, business, or a related field.
  • Mandarin-speaking capability is required.

Nice to have

  • Advanced compliance certifications such as ICA or CAMS.

Culture & Benefits

  • 25 days of holiday.
  • Bonus and CPF pension.
  • Private medical and dental coverage, term life insurance, and personal death and accident insurance.
  • Wellness contribution with access to ClassPass and the Plumm Platform.
  • Five volunteering days and access to the Give as You Earn initiative.

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Categories

Jobs in Singapore