IST/Switch Application (Payments)

Location: Dubai, United Arab Emirates

Company

hirify.global is hiring for its UAE operations within the Information Technology department.

What you will do

• Provide L2/L3 production support for the IST/Switch payment-switching platform, including real-time transaction monitoring and high-availability operations.
• Investigate and resolve transaction failures, authorization declines, timeouts, reconciliation breaks, and interface issues; perform root-cause analysis and problem management.
• Execute health checks, batch monitoring, end-of-day settlement, reconciliation, service requests, access management, and configuration changes.
• Manage HSM key operations, certificate renewals, card-scheme mandate updates, ISO 8583 configurations, routing tables, BIN and institution setups, and stand-in parameters.
• Support card-product launches, scheme mandates, integrations, switch upgrades and migrations through requirements analysis, design, testing, deployment, and post-implementation support.
• Maintain runbooks and operational documentation, coordinate release activities, and participate in disaster-recovery and business-continuity exercises.

Requirements

• Hands-on experience with the IST/Switch (FIS) payment-switching platform in a production banking environment.
• Knowledge of IST/Switch Active/Active architecture with dual-site implementation.
• Strong knowledge of ISO 8583 messaging, EFT transaction lifecycle, authorization, clearing, and settlement.
• Understanding of Visa, Mastercard, mada, UAESWITCH, and GCCNet interfaces and certifications.
• Experience with HSM, key management, EMV, PCI DSS, and payment-security standards.
• Proficiency in Unix/Linux, shell scripting, SQL, and log analysis.
• Availability for 24x7 on-call and shift-based support, including major-incident bridge calls.
• Joining timeframe: within 2 weeks, with a maximum of 1 month.

Culture & Benefits

• Full-time employment supporting UAE operations.
• Operational work includes shift-based and 24x7 on-call coverage.