Developer Engagement Team (Contract) (Roblox)

Location: Remote. The role requires 40 hours per week, working Saturday through Wednesday, with on-call availability throughout the week.

Salary: $20–$25 USD per hour.

Company

Roblox builds tools and a platform for developers and creators to create and share immersive 3D digital experiences.

What you will do

• Resolve day-to-day creator escalations and emergencies.
• Coordinate communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions.
• Ensure accurate documentation and timely follow-up.

Requirements

• Strong verbal and written communication skills.
• Patience, a positive attitude, and effective time-management skills.
• In-depth understanding of Roblox and the Roblox community.
• Solid knowledge of the technical aspects of Roblox Studio.
• Experience developing on Roblox and/or other creation platforms.

Culture & Benefits

• Contract role supporting Roblox’s global developer and creator community.
• 40-hour workweek scheduled from Saturday through Wednesday.
• On-call availability is required throughout the week.
• For roles based at the San Mateo headquarters, office positions are onsite Tuesday through Thursday, with optional Monday and Friday presence; this remote role is not identified as headquarters-based.
• Benefits listed for Roblox employees may not apply to this hourly contract position.

Hiring process

• U.S.-based roles may not support candidates whose work authorization is tied to certain U.S. visa categories or future H-1B sponsorship.