Engineering Manager, Services (Python)

Location: Remote in Canada, the United Kingdom, or North Macedonia

Compensation package: $150k–$175k CAD base, plus benefits; benefits may vary by location.

Company

hirify.global provides technology, marketing, buying power, and operational support to more than 15,000 independent restaurants.

What you will do

• Lead a services engineering team responsible for backend systems, APIs, integrations, and operational capabilities.
• Partner with Product, Design, Data, and Operations to identify high-value problems and define measurable customer and business outcomes.
• Guide architecture and engineering decisions across Python, Go, and Ruby services, balancing speed, reliability, simplicity, and long-term system health.
• Build a high-agency team through clear context, ownership, decision boundaries, feedback, coaching, hiring, and performance management.
• Improve execution standards using customer feedback, product data, incidents, and operational metrics.
• Build strong relationships with engineering, product, and business leaders and influence across hirify.global.

Requirements

• Experience building and operating customer-facing software or platforms.
• Experience managing high-performing engineering teams.
• Strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.
• Experience with Python, Go, Ruby, or comparable backend technologies.
• Experience improving both customer outcomes and engineering effectiveness.
• Ability to turn complex, ambiguous problems into clear direction and make decisions with incomplete information.
• Strong communication across technical and non-technical audiences, with low ego, high standards, and personal accountability.
• Ability to work with databases, AWS, observability, service migrations, reliability, security, and performance concerns.

Culture & Benefits

• Remote collaboration across Canada, the UK, North Macedonia, and the US with asynchronous communication and high-quality written decisions.
• Flexible working hours and generous time-off policies.
• Medical, dental, and vision plans.
• Employee well-being allowance for eligible employees.
• Market-leading maternity and paternity schemes.
• Inclusive, diverse, and supportive workplace focused on direct communication, ownership, and continuous improvement.

Hiring process

• Application followed by a 30-minute introductory conversation.
• 60-minute conversation with an Engineering Director, followed by two leadership and technical interviews with future peers and team members.
• Final conversation with the Head of R&D, followed by an offer.