Operations Excellence Manager (AI)

Location: Belarus

Salary: EUR 840–900 per month gross; final compensation depends on experience, location, and professional growth.

Company

hirify.global is a software development company providing full-cycle services and digital solutions for enterprises and mid-sized firms.

What you will do

• Develop operational reporting for sales, recruiting, staffing, delivery, HR, finance, and other business areas.
• Analyze funnels, KPIs, team performance, budgets, and process efficiency.
• Build and maintain dashboards and automated analytics using AI tools.
• Collect, combine, reconcile, and validate data from Salesforce, CRM, Jira, 1C, and other systems.
• Analyze processes end-to-end, identify bottlenecks and root causes, and propose improvements.
• Measure the impact of changes, automate routine reporting and exports, and translate stakeholder requirements into recommendations for management decisions.

Requirements

• At least 2 years of experience in analytics, business operations, or business process management.
• Experience cleaning, merging, deduplicating, and resolving missing or inconsistent data from multiple sources.
• Strong Excel skills, including pivot tables, complex formulas, and large datasets.
• Hands-on daily experience with AI tools such as ChatGPT or Claude.
• Knowledge of gathering, analyzing, and formalizing business requirements, plus experience in business process modeling and analysis.
• Ability to quickly understand new domains and how processes work, identify root causes rather than symptoms, and produce analytics that inform real business decisions.
• Strong communication skills and the ability to present results to stakeholders at different levels.
• English at Intermediate level or higher.

Culture & Benefits

• Exposure to large-scale projects and business relationships with major international brands.
• Opportunities to work on high-profile deals, develop negotiation skills, and communicate with C-level stakeholders.
• Access to educational platforms, seminars, practices, and hirify.global's knowledge base.
• Opportunities for specialist or management growth with compensation progression.
• Work with established teams and streamlined processes.