Senior Product Manager (Loyalty)

Location: United Arab Emirates; Workplace type: Hybrid

Company

hirify.global is a mobility platform creating fair choices for people across 47 countries.

What you will do

• Own the roadmap and execution of driver loyalty and engagement initiatives, including gamification and rewards programs.
• Design and test badges, leaderboards, personalized challenges, status tiers, and other game mechanics.
• Build loyalty programs that reward active and high-quality drivers with tangible benefits.
• Launch features that strengthen driver community, belonging, and social connection.
• Track and improve driver retention, trip frequency, churn, engagement funnels, and other key metrics.
• Work with research, data, engineering, and regional teams to translate driver insights into global product initiatives.

Requirements

• 3+ years of product management experience, preferably in mobile apps, two-sided marketplaces, gig economy platforms, or mobility services.
• Proven experience owning end-to-end product streams from ground-zero strategy through deployment.
• Strong expertise in behavioral design, gamification mechanics, engagement systems, and structured driver reward programs.
• Ability to create long-term roadmaps focused on non-monetary driver motivation, lifetime value, trip frequency, and churn reduction.
• Strong quantitative and data analytics skills, including measuring platform health, tracking retention metrics, running A/B experiments, and evaluating engagement funnels.
• Experience translating user research and driver feedback into community-oriented product features.
• Exceptional stakeholder management and cross-functional collaboration skills across engineering, data science, research, and localized regional teams.
• Professional working proficiency in English at B2/C1+ level.

Culture & Benefits

• Mentoring, career consulting, and learning programs.
• International collaboration and participation in the Global Talent Exchange Program.
• Company-wide challenges, awards, sports activities, social impact, and volunteering projects.
• Open, initiative-driven environment focused on personal growth.
• Co-financed language courses and internal speaking clubs.
• Final benefits may vary depending on location.