S/4 Service Specialist (SAP S/4HANA Procurement)

Location: Bucharest, Romania; hybrid (remote/office)

Company

hirify.global is an energy technology company developing systems that support reliable and sustainable energy production and the global energy transition.

What you will do

• Own and continuously improve end-to-end operational service delivery for global SAP S/4HANA procurement services and transactional processes.
• Manage incidents, service requests, escalations, SLAs, service providers, and operational performance to ensure service excellence and business continuity.
• Coordinate business stakeholders, process owners, IT teams, and external providers, driving governance, prioritization, and stakeholder alignment.
• Enable service transitions, releases, automation initiatives, and continuous improvement of procurement support capabilities.
• Lead the integrated support ecosystem for S/4HANA and connected procurement platforms, ensuring compliance, operational readiness, and business value.
• Manage service portfolio finances, including budget tracking, cost control, resource utilization, and forecasting.

Requirements

• 5+ years of experience in service management supporting SAP S/4HANA procurement processes, including strong knowledge of the SAP S/4HANA Procurement module (MM), operations, and business applications in global services within multinational organizations.
• Strong understanding of Source-to-Pay, Procure-to-Pay, Supplier Management, and Procurement Operations.
• Experience coordinating third-party providers and outsourced service delivery teams, including monitoring KPIs, SLA compliance, service quality, productivity, and customer satisfaction.
• Knowledge of procurement workflows, transactional operations, supplier onboarding, and master data management.
• Familiarity with IT Service Management processes: Incident, Problem, Change, and Service Request Management.
• Experience with ServiceNow or comparable ticketing platforms.
• Excellent communication, stakeholder management, analytical, and problem-solving skills, with a structured and detail-oriented working style.
• Ability to balance strategic thinking and risk management with hands-on operational execution.

Culture & Benefits

• Hybrid work format with a flexible work culture focused on well-being.
• Medical subscription and health-focused support.
• Career growth and continuous professional and personal development opportunities.
• International and open-minded working environment.
• Inclusive workplace committed to equal opportunities and non-discrimination.