Client Relationship Manager (Fintech) - Ukrainian Speaker

Location: On-site in Limassol, Cyprus, Monday to Friday, 09:00–17:00.

Company

IC is a global trading and financial technology company with over 15 years of experience and an international team.

What you will do

• Assist clients throughout onboarding and manage relationships with new and existing clients and partners.
• Educate clients on trading platforms and products and proactively promote services by telephone and email.
• Handle incoming client queries and maintain accurate communication records in company systems.
• Research regional business opportunities and ensure KPIs are met.
• Support other departments and organize and manage personal workflow.

Requirements

• Fluent Ukrainian speaker.
• Fluent verbal and written English at a business standard.
• At least one year of experience in the Forex industry in a similar role.
• Excellent communication and writing skills, attention to detail, and a client-focused approach.
• Strong negotiation skills and a broad understanding of financial markets and trading, preferably foreign exchange.
• Dynamic, self-motivated, and able to work independently and as part of a team.
• Willingness to work in a regulated environment and follow relevant governing-body guidelines.
• High professionalism and personal integrity.

Culture & Benefits

• Full-time employment with career growth, ongoing learning, and a dedicated development budget.
• 22 days of annual leave and 12 paid sick days.
• Full medical insurance, Group Savings, and Life Insurance Plan after six months.
• Paid overtime, daily lunch buffet, stocked kitchen, gym and recreation facilities, and employee discounts.
• Team events, team-building activities, and a relaxed Friday drink.

Hiring process

• Apply through the IC careers website.
• Only candidates under consideration will be contacted; applications are handled confidentially.