Senior Manager, Compliance Monitoring and Analytics (AI)

Location: Hybrid role in Florham Park, New Jersey, United States, with regular office attendance.

Salary: USD 113,900–191,400 per year.

Company

Dun & Bradstreet provides business decisioning data and analytics to help companies manage risk, grow, and innovate.

What you will do

• Lead and continuously improve SMB Sales compliance monitoring processes, including AI-driven detection and analytics tools.
• Oversee the telemarketing Quality Assurance Program, its third-party provider, statistically valid communications sampling, and monthly reporting on misrepresentations and disclosure failures.
• Embed regulatory obligations, consumer protection standards, and telephone sales requirements into sales processes, scripts, systems, and supporting technologies.
• Coordinate compliance training for SMB Sales and the Executive Response Team with Sales, People, Legal, Compliance, and Ethics stakeholders.
• Develop monitoring analytics covering sampling methodology, risk scoring, trend and root-cause analysis, performance metrics, machine learning, speech/text analytics, and anomaly detection.
• Manage violation escalation, audit-ready documentation, regulatory reporting, program evaluations, and adaptation to emerging regulatory, technology, and AI developments.

Requirements

• Bachelor’s degree in Business, Statistics, Data Science, Law, or a related area; a Master’s degree is a plus.
• 7+ years of experience in sales compliance, consumer protection compliance, compliance monitoring, or a related regulatory/analytics function, including at least 5 years of people management experience.
• Strong knowledge of sales practices, consumer protection principles, telephone sales and marketing regulations, and requirements such as TCPA.
• Experience building or significantly improving compliance monitoring programs, analytics capabilities, or AI-driven detection processes.
• Strong analytics skills, including designing or evaluating statistically valid sampling and monitoring methodologies and translating data into actionable findings.
• Experience partnering with business leaders, technology teams, and/or third-party vendors to embed compliance requirements into processes and systems.
• Strong written and verbal communication skills, including reports and materials for leadership, audit, or board-level review.
• Ability to work cross-functionally across Sales, People, Legal, Compliance, and Technology teams; Microsoft Office proficiency; ownership, problem-solving, curiosity, initiative, collaboration, and continuous learning.
• Ability to sit, speak, and operate a telephone and/or computer for extended periods; handle pressure and conflict resolution; and work day, evening, and/or weekend hours as needed.

Nice to have

• Direct experience operating under an FTC or other regulatory consent order or similar enforcement agreement.
• Hands-on experience applying AI/ML techniques to compliance monitoring.
• Master’s degree.

Culture & Benefits

• Full-time employee position with hybrid work and regular office attendance.
• Paid time off, paid sick time, and up to 16 weeks of fully paid parental leave after one year.
• Education assistance and extensive training resources.
• Paid volunteer days, donation matching, and discounted Wellhub membership rates.
• 401(k) with company matching plus medical, dental, and vision insurance.