User Researcher (AI)

Location: Paris, France; onsite in an office-first culture, with occasional work from home based on judgment.

Company

hirify.global builds enterprise AI infrastructure that helps teams turn scattered knowledge and tools into coordinated execution with configurable AI agents.

What you will do

• Define and own hirify.global's research practice, including methodologies, tooling, cadences, documentation standards, templates, and reusable research assets.
• Design, run, and synthesise qualitative and quantitative studies, including interviews, usability tests, concept tests, and surveys.
• Establish feedback loops that connect user insights with product, design, roadmap, and GTM decisions.
• Partner with Product, Design, Sales, and Customer Success to identify user patterns, improve positioning, and support ICP definition and segmentation.
• Integrate AI-assisted research tools and build systems that enable the team to self-serve research insights.

Requirements

• Strong mixed-methods research skills, including the ability to choose between qualitative and quantitative methods and triangulate findings.
• Experience conducting and synthesising user interviews at pace without sacrificing rigour or clarity.
• Ability to translate complex user insights into decision-driving narratives for engineers, PMs, and founders.
• Track record of research directly influencing product or business decisions.
• Active use of AI tools to increase research velocity and coverage.
• User-obsessed, direct, low-ego, collaborative, and comfortable surfacing uncomfortable findings.
• Comfort working with ambiguity and building from scratch in a lean environment without a playbook.
• Ability to identify important research questions independently, own projects end to end, build leverage through research infrastructure, and make judgment calls about research investment.
• Evidence of expanding scope by solving problems that were not explicitly assigned.

Culture & Benefits

• Office-first, in-person culture with offices in Paris, London, San Francisco, and New York.
• Work from home is trusted when it better supports the work required that day.
• Fast decisions, close collaboration, and direct exposure to product development.
• Opportunity to build the first dedicated research function and shape a new enterprise AI product category.
• Applications are encouraged from candidates who do not meet every requirement; diverse perspectives and potential are valued.