Senior UX Research Specialist

Location: Villeneuve Loubet, France; hybrid workplace

Company

hirify.global provides technology solutions for the travel industry in more than 190 countries, including airline revenue management products such as SRM Flex.

What you will do

• Analyze stakeholder UX needs, define research objectives, scope, methods, and project approaches with product managers.
• Plan and manage participant recruitment, screening, scheduling, agreements, and research kick-offs with product, UX, and development teams.
• Conduct and analyze interviews, focus groups, field research, exploratory surveys, and analytics analysis.
• Generate personas, empathy and experience charts, customer journeys, and day-in-the-life studies from research findings.
• Facilitate ideation and design sessions and advise UX designers on information architecture, interaction models, workflows, and design consistency.
• Run participatory design, card sorting, prototype testing, usability testing, productivity testing, and qualitative and quantitative A/B testing; document and communicate findings across the multidisciplinary team.

Requirements

• Required technical and functional knowledge and experience in UX research.
• Knowledge of the hirify.global business and how it relates to the role.
• Ability to work with existing procedures and guidelines while influencing area decisions and recommending improvements based on multiple information sources.
• Ability to work with moderate guidance and direction from a manager.

Culture & Benefits

• Full-time employment in a hybrid workplace.
• Environment emphasizing curiosity, continuous learning, and meaningful technology solutions.
• Commitment to diversity, inclusion, accessibility, equal opportunity, and fair treatment.
• hirify.global does not charge recruitment fees or request payments or financial information.

Hiring process

• Create a candidate profile manually or upload a CV/resume through official hirify.global recruitment channels.