Ocean Operations Associate (Logistics)

Location: Hanoi, Vietnam

Company

hirify.global provides technology-powered global commerce and logistics solutions, supporting companies moving merchandise across international markets.

What you will do

• Route cargo to ocean carrier contracts using allocation tools while balancing cost, transit time, and availability.
• Ensure ocean operations comply with international shipping regulations, company policies, and customer SOPs.
• Build operational performance frameworks, dashboards, metrics, and reporting for forwarding partners, customs partners, and ocean carriers.
• Manage partner performance, identify process gaps, and provide coaching and training to improve operational quality.
• Create enablement resources and support process standardization and continuous improvement across local-market operations.
• Prepare partner reviews and collaborate with account management, global operations, operational excellence, carriers, trucking providers, and forwarding partners.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
• 3+ years of professional logistics or supply chain operations experience.
• Hands-on experience in ocean export or import operations on main trade lanes, such as TPEB and Trans-Pacific Eastbound routes from East Asia to the US and Canada.
• Strong analytical skills and the ability to generate data-driven insights for decisions and strategy.
• Professional proficiency in English, with excellent interpersonal and organizational skills.
• Commercial acumen and the ability to identify win-win operational and business opportunities.
• Proven experience managing programs and initiatives end to end.
• A proactive, compliance-first mindset and understanding of operating in a heavily regulated industry.

Culture & Benefits

• Work in a cross-functional environment connected to global stakeholders, carriers, forwarding partners, trucking providers, and internal teams.
• Contribute to operations supporting over 10,000 clients and suppliers across 109 countries.
• Operate in a mission-driven organization focused on making global commerce easier and more accessible.
• hirify.global is committed to equal employment opportunity regardless of legally protected characteristics.