Cyber Operations Manager (Cybersecurity)

Location: Welcome Building, United Kingdom. Flexible working options, including hybrid working, are available.

Company

hirify.global is a financial services company operating with digital and cyber security teams.

What you will do

• Own the delivery and development of the Cyber Threat Operations Centre (CTOC).
• Design, develop, and implement the CTOC strategy across technology, people, and processes.
• Identify capability gaps, justify investment, and introduce and integrate new security technologies.
• Define and measure KPIs such as MTTD and MTTR to evaluate SOC performance and meet objectives and SLAs.
• Work with the Head of Cyber Defence, CISO, CTOC, Cyber Defence, business teams, and C-Suite stakeholders to align security operations strategy.
• Produce service delivery reports and drive continuous improvement in security operations.

Requirements

• 5+ years of experience leading high-performance teams, including security analysts at all levels.
• Proficiency in security operations, including technical analysis, investigations, and security incident handling in large-scale, fast-paced corporate environments across on-premise and cloud infrastructure.
• Experience with enterprise security technologies including EDR, SIEM, and SOAR.
• Experience designing, implementing, and measuring security and technology management success factors, KPIs, and metrics.
• Ability to review technical and procedural documents or process outputs against defined requirements.
• Ability to interpret technical information and communicate it clearly.
• Ability to influence senior management and customers on security operations best practices and tooling.
• Ability to identify and drive security operations improvements, prepare regular service delivery reports, and support ongoing self-development for personal and team knowledge.

Culture & Benefits

• Flexible working options, including hybrid working; the role may be available on a part-time basis subject to discussion.
• Discretionary annual bonus, annual pay review, and pension contributions of up to 11% from the employer.
• 25 days of holiday plus bank holidays and one additional Christmas closure day, with the option to purchase up to five more days.
• Enhanced parental leave, income protection, life insurance, private medical insurance, healthcare cash plans, and health screening.
• Access to mental health counselling, remote GP support, an on-site gym, Wellhub, travel-to-work schemes, and two paid volunteering days annually.
• Employment sponsorship is not available for this role.