Specialist, Shipboard Operations (HR)

Location: In-office in Miami/South Florida Tuesday through Thursday, with work from home on Mondays and Fridays. Candidates must be located in or willing to relocate to the Miami/Ft. Lauderdale area.

Company

hirify.global creates safe, fun, and memorable cruise vacations and operates a global cruise line.

What you will do

• Administer shipboard team-member data in the Crew Personnel System, including pay-position changes, position levels, new-hire profiles, schedules, corrections, testing, and approvals.
• Coordinate repatriation flights and absconding-related processes with US Customs and Border Protection, including prevention initiatives and training materials.
• Manage paper and electronic crew files, including requests, inquiries, retention, archiving, and destruction.
• Coordinate shipboard HR onboarding, return-to-work administration, applications, certifications, training documents, and travel documentation.
• Manage crew luggage repatriation, damaged or missing personal-item reimbursements, payout approvals, records, and supporting documentation.
• Monitor shared mailboxes, respond to inquiries, and provide general office administration.

Requirements

• Bachelor’s degree in Business Administration required.
• 3+ years of experience in shipboard operations or HR support required.
• Proficiency with Microsoft Office tools and intermediate Excel skills.
• Excellent verbal and written communication skills, self-motivation, and the ability to work independently.
• Integrity, honesty, respectful treatment of others, and willingness to speak up about misconduct or concerns.
• Ability to remain stationary at a desk or computer for extended periods and lift more than 50 pounds.

Nice to have

• Knowledge of department functions and applications.

Culture & Benefits

• Hybrid work environment with required office attendance Tuesday through Thursday and remote work on Mondays and Fridays.
• Work is primarily performed in a climate-controlled office environment with minimal safety or health hazards; occasional shift changes may be required.
• Health, dental, vision, life insurance, disability coverage, mental-health resources, PTO, holidays, sick time, and parental programs.
• 401(k) with company match, employee stock purchase plan, and annual cash bonus program for non-sales roles.
• Complimentary and discounted cruises, family and friends rates, learning resources, tuition reimbursement, and an on-site Miami fitness center.
• Inclusive culture focused on listening, respect, continuous improvement, teamwork, and guest service.