Casualty Public Sector NDA File Handler

Location: Bolton, United Kingdom; hybrid workplace

Company

Legal and claims solutions provider serving insurers, businesses, insurance-sector suppliers, and public-sector clients, with a focus on claims management, litigation reduction, technology, and AI innovation.

What you will do

• Manage a varied caseload of employer liability and public liability claims, primarily valued up to £100K and generally handled on a non-delegated authority basis.
• Assess primary and secondary liability, prepare initial reports, review claims, and set strategies in line with client SLAs.
• Investigate claims and review witness statements, GP records, occupational health and personnel records, property inspection reports, and other evidence.
• Handle disclosure, evidence exchange, medical evidence, joint statements, CMCs, applications, CRU appeals, correspondence, and research.
• Instruct counsel, investigators, medical and other experts; draft questions, costs schedules, counter schedules, pre-trial reports, and other documents.
• Attend conferences and trials with counsel and prepare or check trial bundles while ensuring compliance with SRA Standards & Regulations.

Requirements

• Experience handling a caseload of employer liability and public liability files is essential.
• Previous litigation experience is essential.
• Good advocacy, listening, verbal communication, and written communication skills.
• Good client care skills and experience working to client guidelines on a non-delegated basis.
• Ability to prioritise work, meet deadlines, work under pressure, maintain concentration, and pay attention to detail.
• High analytical skills, decision-making ability, and ability to delegate effectively.
• Ability to anticipate problems, identify solutions, and demonstrate resilience and self-control.
• Positive, confident, enthusiastic, driven, and able to meet targets.
• Excellent IT skills and ability to work within the organisation's shared values framework.

Culture & Benefits

• Permanent, full-time employment in a hybrid workplace.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell 3 days.
• Family-cover private medical insurance, healthcare cash plan, online GP, mental health and wellbeing support, and income protection.
• Death-in-service and critical illness cover, plus pension contributions of 5% employee and 3% employer.
• Incentive plan, employee resource groups, volunteering programme, cycle-to-work and technology schemes, season-ticket loan, gym membership, and retail and entertainment discounts.
• Some benefits marked with an asterisk are available after successfully completing probation.

Hiring process

• Application, initial phone call, CV review, case study, interview, offer, and hiring.