Major Incident Manager (DevSecOps)

Location: Austin, Texas, United States; on-site. Candidates must be genuinely based in the posted location; relocation to the United States is supported for the right person. In-office anchor days are Monday, Tuesday, and Thursday.

Company

hirify.global develops hirify.globalQube, a code verification and governance platform used by organizations to improve software security, reliability, and development risk management.

What you will do

• Monitor critical security and infrastructure systems, triage high-severity alerts, maintain SLO dashboards, and analyze error-budget burn.
• Write, review, and test infrastructure and policy as code using tools such as Python, Go, Terraform, and proprietary platforms.
• Automate security patching, compliance checks, certificate rotations, and other repetitive operational tasks.
• Maintain DevSecOps security controls in CI/CD pipelines and improve logging, metrics, and tracing for infrastructure and security tools.
• Participate in the on-call rotation, respond to incidents, and implement engineering actions from post-mortems to reduce MTTR.

Requirements

• Professional experience provisioning and managing complex infrastructure with Terraform, CloudFormation, Ansible, Puppet, or similar tools.
• Hands-on experience with AWS, GCP, Azure, or large-scale internal/private cloud infrastructure.
• Practical experience defining, measuring, and reporting SLIs and SLOs for critical services.
• Experience with observability platforms and logging, metrics, and tracing stacks such as Prometheus/Grafana, ELK/EFK, Datadog, Splunk, or similar systems.
• Strong understanding of TCP/IP, DNS, load balancing, firewalls, and proxies for debugging connectivity and latency issues.
• Experience implementing security controls through code, including vulnerability scanning, configuration hardening, secret management, and key rotation.
• Practical experience managing large-scale IAM systems, including least-privilege policies and single sign-on.
• Experience leading or significantly contributing to post-incident reviews and prioritizing resulting engineering work through error budget management.

Culture & Benefits

• Employee, full-time position with an intentionally in-office collaboration model.
• Three anchor office days each week: Monday, Tuesday, and Thursday.
• Participation in an on-call rotation is required.
• Diverse and inclusive work environment with equal-opportunity employment practices.
• Employment offers are contingent on a comprehensive background check and reference verification.

Hiring process

• Applications submitted through agencies or third-party recruiters will not be considered.
• Accommodation requests can be directed to the hiring contact provided in the posting.