System Administrator with License Management experience

Location: Budapest, Hungary; hybrid workplace

Company

hirify.global is an independent IT consulting and services company supporting international customers with innovative IT solutions across financial services, telecommunications, automotive, and energy.

What you will do

• Investigate and resolve L1/L2 user incidents, with a primary focus on L2 troubleshooting and problem resolution.
• Install, configure, maintain, and troubleshoot Windows 11 workstations, laptops, mobile devices, printers, and related hardware and software.
• Administer Microsoft 365, Active Directory, Microsoft Entra ID, and Microsoft Intune, including accounts, devices, and access permissions.
• Support Exchange and email troubleshooting, as well as basic LAN, WAN, VLAN, Wi-Fi, DNS, and DHCP issues.
• Manage onboarding and offboarding, equipment provisioning and decommissioning, IT asset inventories, and software licence allocation, tracking, and compliance.
• Document incidents and service requests, provide remote support across multiple locations, and contribute to process improvements, system implementations, and migration projects.

Requirements

• At least a secondary-level qualification in IT or a related technical field.
• Intermediate English proficiency for everyday professional communication.
• Experience in L1/L2 IT support, with strong L2 troubleshooting and problem-solving skills.
• Practical experience configuring laptops, desktops, and printers; troubleshooting hardware; and installing software.
• Working knowledge of Microsoft 365, Active Directory, Microsoft Entra ID, and Microsoft Intune, with hands-on Intune experience.
• Basic knowledge of networking and network topologies.
• Experience with ticketing systems such as ITSM or Jira.
• Basic knowledge of Android and iOS operating systems.
• Experience managing IT assets and software licences, including allocation, tracking, and administration.

Culture & Benefits

• Hybrid work in Budapest within an international IT consulting and services environment.
• Continuous learning opportunities through diverse projects and exposure to current technologies.
• Culture based on transparency, openness, team spirit, development, and stability.
• New ideas and process improvements are encouraged.