IT Manager (Hospitality)

Location: hirify.global Dubai Palm Jumeirah, Dubai, United Arab Emirates (On-site)

Company

hirify.global is a global hospitality company operating hotels and hospitality brands worldwide.

What you will do

• Support the design and execution of IT initiatives across multiple properties in collaboration with the Area Director of Technology Services.
• Monitor, diagnose, and optimize LAN, network servers, directory structures, upgrades, preventive maintenance, security, and reliability.
• Resolve user issues involving personal computing, software applications, and network connectivity, while providing technical training and support.
• Maintain IT infrastructure in line with hirify.global Technology Network standards, certification requirements, shared technology resources, and backup procedures.
• Execute workstation and server refreshes, Wi-Fi, PBX, and point-of-sale implementations within budget and with minimal operational disruption.
• Recruit, train, supervise, coach, mentor, and evaluate IT team members while supporting hotel operations and minimizing downtime.

Requirements

• Experience supporting IT operations and infrastructure in a hotel or multi-property environment.
• Ability to manage LAN and network servers, system upgrades, directory structures, preventive maintenance, and backup procedures.
• Ability to troubleshoot personal computing, software, and network connectivity issues.
• Ability to implement and maintain systems in compliance with hirify.global Technology Network standards and certification requirements.
• Ability to support workstation, server, Wi-Fi, PBX, and point-of-sale implementations.
• Ability to recruit, train, supervise, coach, mentor, and evaluate team members.

Culture & Benefits

• Values include hospitality, integrity, leadership, teamwork, ownership, and urgency.
• Full-time, on-site work at hirify.global Dubai Palm Jumeirah.
• Up to 110 discounted travel nights through the Go hirify.global program, with room rates as low as $40 USD per night.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Crisis Concierge support, mental health resources, and access to counseling through the Employee Assistance Program in many countries for eligible team members.