Business Development, Partner Success, Los Angeles (Fintech)

Location: Los Angeles, United States; on-site role with teams generally meeting in the office 2–3 days per week

Salary: USD 138,951–177,413 base pay annually; final compensation depends on qualifications, skills, experience, education, and location.

Company

Klarna is building an everyday finance network serving over 120 million consumers across 26 countries.

What you will do

• Build business plans jointly with merchants and execute them through measurable growth.
• Review merchant partnerships, identify performance improvements, and deliver those improvements.
• Coordinate with analytics, delivery, and marketing teams on enablement and lead generation.
• Identify partnership opportunities, pitch Klarna services, and close new deals, upsells, and expansions.
• Build relationships from individual merchant contacts through C-suite stakeholders and manage dependent internal stakeholders.
• Research merchant markets and competitors, present Quarterly Business Reviews, manage deadlines and budgets, and adapt Klarna’s model to local markets.

Requirements

• 5+ years of experience in Business Development, Account Management, or Sales.
• Experience in retail, payments, technology, or e-commerce.
• Experience building a partnership or business line from the ground up.
• Ability to explain commercial proposals clearly and manage multiple accounts, deadlines, and budgets.
• Ability to analyze merchant performance data to identify growth opportunities and underlying problems.
• Ownership of account results, cross-functional delivery, and adaptation of approach based on performance data.

Nice to have

• Bachelor’s or advanced degree in a related field, or relevant certifications.
• Experience with international markets and cross-cultural communication.
• Fluency in more than one language.
• Experience using CRM tools and data analysis software.

Culture & Benefits

• Co-located team environment with office attendance typically 2–3 days per week, varying by team and subject to change.
• Medical, dental, vision, and life insurance coverage for the employee and dependents.
• Monthly health and wellness stipends and equity rewards may be included in total compensation.
• Equal opportunity workplace welcoming diverse skills, perspectives, and backgrounds.

Hiring process

• Include a CV in English with the application.