HNWI Lifecycle Integrity Manager – Associate Director (AI)

Location: Hybrid role based in Gland, Switzerland

Company

hirify.global is a Swiss digital bank serving more than one million clients worldwide through trading, investing, and everyday banking solutions.

What you will do

• Lead an HNWI Client Lifecycle Integrity team covering client onboarding, periodic reviews, ongoing due diligence, and AML-related controls.
• Manage workload allocation, service levels, operational efficiency, quality standards, and risk escalation for complex and higher-risk client relationships.
• Oversee client assessments, risk analyses, and recommendations for senior management review and approval.
• Drive automation, digitalisation, data analytics, workflow solutions, and AI-enabled improvements to increase process efficiency, consistency, scalability, and data quality.
• Define operational and quality metrics, maintain procedures and guidelines, and lead continuous improvement initiatives.
• Lead hiring, onboarding, performance management, coaching, employee development, conflict escalation, and cross-functional stakeholder collaboration.

Requirements

• University degree in Law, Economics, or a related field; a Compliance Management certification is a strong asset.
• At least 5–7 years of experience in client onboarding and periodic reviews, KYC/AML, or compliance operations within the financial industry.
• Knowledge of Swiss AML/KYC regulations and due diligence standards, including AMLA, AMLO-FINMA, and the Swiss Bankers Association’s CDB rules.
• Understanding of the HNWI segment, including complex source-of-wealth and source-of-funds assessments, PEPs, and enhanced due diligence.
• Interest in process optimisation, digital transformation, and technology-driven improvements; practical automation or AI-enabled solutions experience is an asset.
• Strong analytical, problem-solving, leadership, communication, stakeholder management, prioritisation, and risk-based decision-making skills.
• Previous leadership or team-lead experience is a strong asset.
• Excellent command of English and French required. German is a strong asset.

Culture & Benefits

• Work in a newly created Client Lifecycle Integrity department operating as an independent 1.5 line of defense from the Front Office.
• Collaborate with operational teams, senior management, HR, Talent Acquisition, and cross-functional stakeholders.
• Contribute to a fast-growing digital bank with opportunities to develop teams, processes, and technology-driven controls.
• hirify.global is an equal opportunity employer welcoming candidates from diverse backgrounds, experiences, and perspectives.