Dynamics 365 Functional Consultant

Location: Any, Morocco; hybrid

Company

hirify.global delivers Dynamics 365 consulting and implementation services across business applications.

What you will do

• Lead discovery workshops with executives, business leaders, and operational teams to understand objectives, processes, pain points, systems, and reporting needs.
• Translate requirements into future-state processes, Dynamics 365 capabilities, fit-gap assessments, phased roadmaps, and cross-application solution designs.
• Scope projects through statements of work, workstreams, estimates, assumptions, exclusions, dependencies, risks, acceptance criteria, and delivery handovers.
• Partner with sales on opportunity qualification, executive presentations, tailored demonstrations, proposals, RFP responses, objections, tradeoffs, and licensing discussions.
• Support marketing and practice development through webinars, demo content, packaged services, industry offerings, and reusable business scenarios.
• Collaborate during delivery on functional design, configuration, testing, training, adoption, change requests, and mentoring junior consultants.

Requirements

• Typically 5+ years of Dynamics 365 functional consulting experience, including multiple completed implementations.
• Experience across ERP and CRM is expected ideally, with deep hands-on expertise in at least one core area: Business Central or Finance and Supply Chain Management; Sales, Customer Service, Field Service, or Project Operations.
• Ability to lead discovery across interconnected business processes, scope cross-application solutions, and engage specialists when deeper expertise is required.
• Experience leading discovery workshops, fit-gap assessments, tailored demonstrations, and project scoping.
• Strong understanding of business processes in the primary area of expertise and experience producing requirements, process maps, functional designs, proposals, and statements of work.
• Familiarity with Power Platform, automation, analytics, and integrations within Dynamics 365 solutions.
• Ability to work independently and collaborate with sales, technical, delivery, and marketing teams.
• Demonstrated executive presence, clear communication, facilitation, audience awareness, persuasive business writing, compelling customer-specific demonstrations, and commercial judgment.

Nice to have

• Experience in a Microsoft partner or consulting organization.
• Relevant Microsoft certifications and experience with legacy ERP or CRM migrations.
• Familiarity with Microsoft Fabric, Copilot, and agent-based business scenarios.
• Experience developing packaged services, industry solutions, or marketing content.
• Background in finance, accounting, supply chain, professional services, or customer operations.

Culture & Benefits

• Hybrid work arrangement in Morocco.
• Cross-functional collaboration with sales, delivery, technical, and marketing teams.
• Ownership of customer outcomes, delivery continuity, and repeatable Dynamics 365 practice development.

Hiring process

• Prepare to deliver a short solution presentation or demonstration during the interview.
• Discuss how to scope a customer opportunity, including solution approach and project commitments.