Senior Software Engineer - IVI Serviceability (Automotive)

Location: Warren, Michigan, United States; hybrid, with attendance at the specified location at least 3 times per week or at another frequency set by the manager.

Company

hirify.global develops automotive products and services with a vision centered on zero crashes, zero emissions, and zero congestion.

What you will do

• Lead technical debugging of IVI and VCU field issues through reproduction, log and trace analysis, and cross-team root-cause investigations.
• Create reproducible bench setups, issue repositories, automated tests, and expanded coverage for field problems.
• Analyze warranty reports, diagnostic logs, and telemetry to identify systemic reliability and serviceability issues.
• Design and implement diagnosability features including structured logging, health monitoring, fault-injection hooks, self-tests, and guided diagnostics.
• Improve dealer and technician workflows, diagnostic UIs, troubleshooting flows, and repair guidance in collaboration with field quality and support teams.
• Build automation and AI-assisted diagnostics, establish observability and fault-reporting standards, and ensure serviceability requirements are reflected in platform interfaces and integration contracts.

Requirements

• 5+ years of software engineering experience in automotive or embedded systems, including significant experience with infotainment/IVI or VCU development.
• Strong C++ skills in resource-constrained, real-time, or embedded environments and solid Python skills for tooling, data analysis, and diagnostics automation.
• Practical experience with automotive platforms or middleware such as Android Automotive OS, embedded Linux, QNX, AUTOSAR Adaptive, SOME/IP, or DDS.
• Deep understanding of vehicle software integration and diagnostics, including CAN, Automotive Ethernet, UDS or comparable diagnostics protocols, ECU communication patterns, and vehicle signal architectures.
• Experience debugging complex intermittent field issues end to end through log and trace analysis, on-bench reproduction, and cross-team investigation.
• Experience shipping production software into vehicles through OEM release processes and automotive lifecycles.
• Ability to lead technical investigations, coordinate stakeholders, and mentor engineers in debugging and serviceability practices.

Nice to have

• Experience with dealer or technician diagnostic tools, service workflows, or field quality engineering.
• Experience with graphics or HMI stacks and IVI user flows involving error handling, fault indication, or technician-facing modes.
• Familiarity with connectivity and telematics systems for remote diagnostics and data collection.
• Exposure to OTA update systems, cybersecurity including ISO 21434, or software-defined vehicle architectures.
• Experience building diagnostics data and automation pipelines or AI/ML-assisted troubleshooting systems such as fault classification, symptom clustering, or recommendation systems.

Culture & Benefits

• Hybrid work with regular in-person attendance at the Warren, Michigan location.
• Relocation benefits are available to candidates who qualify under company policy.
• Employee benefits and total rewards support well-being at work and at home.
• Inclusive workplace committed to belonging, equal opportunity, and non-discrimination.
• Immigration sponsorship is not provided; candidates must not require GM immigration sponsorship now or in the future, including H-1B, OPT, STEM OPT, CPT, TN, or J-1 support.

Hiring process

• A role-related assessment and/or pre-employment screening may be required where applicable.