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14 часов назад

Agent - Air Export Customer Service

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Taiwan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Agent - Air Export Customer Service (Logistics): Processing air export shipments, responding to customer inquiries, maintaining system records, and coordinating with overseas branches and service providers with an accent on customer SOP compliance and shipment documentation. Focus on checking service provider invoices, conveying special requests, and ensuring timely, accurate customer service.

Location: Taipei City, Taiwan

Company

hirify.global is a Fortune 500 global logistics company providing air and ocean freight forwarding, customs clearance, distribution, cargo insurance, and related supply-chain services through a worldwide network.

What you will do

  • Process air export shipments according to company policies and customer SOPs.
  • Communicate and coordinate with overseas branches and service providers.
  • Respond professionally and promptly to customer inquiries.
  • Maintain accurate system records and communicate special requests required to fulfill customer SOPs.
  • Check service provider billing invoices and support team members in achieving organizational goals.

Requirements

  • Bachelor’s degree from a college or university, or equivalent qualification.
  • Proficiency in Mandarin and English is required.
  • Familiarity with Microsoft Office and Visio.

Culture & Benefits

  • Full-time position in Taipei City, Taiwan.
  • Work within a global network of more than 16,500 professionals across over 320 locations.
  • Collaborate through globally unified systems and integrated information technology supporting end-to-end shipment visibility.

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