Field Technician I (Telecommunications)

Location: West Chester, Ohio, USA; must be within a reasonable commuting distance of West Chester, OH. Onsite field operations.

Base salary: $41,310–$54,570 annually in Ohio.

Company

hirify.global provides secure, high-performance connectivity through fiber infrastructure and connected services for enterprises, governments, and communities, including cloud, edge, and AI workloads.

What you will do

• Install, maintain, troubleshoot, and repair telecommunications infrastructure.
• Follow technical procedures, established processes, and safety requirements.
• Document field activities through labeling, reports, and maintenance records.
• Diagnose technical issues using logical problem-solving techniques.
• Complete onboarding, job shadowing, systems training, and ongoing development.
• Manage assigned work independently after training and provide professional customer service while collaborating with the team.

Requirements

• High school diploma or equivalent.
• Strong learning agility, coachability, troubleshooting, and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after completing training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.
• Must be located within a reasonable commuting distance of West Chester, OH.

Nice to have

• Exposure to telecommunications, fiber optics, or outside plant environments.
• Basic understanding of telecommunications infrastructure and field operations.
• Hands-on technical troubleshooting experience.
• Curiosity, initiative, willingness to learn new technologies, and interest in long-term growth in field operations or telecommunications.
• Experience documenting work accurately and maintaining detailed records.
• Ability to contribute positively through collaboration and knowledge sharing.
• Positive feedback history from customers, coworkers, or team environments.

Culture & Benefits

• Collaborative, high-accountability environment with mentorship, shared accountability, and clear expectations.
• Health, life, voluntary lifestyle, and other wellbeing benefits.
• Potential short-term incentives, long-term incentives, and/or sales compensation are discussed during the selection process.
• Employment is subject to a background screening that may include criminal-record, motor-vehicle, or drug checks depending on the position.