Solutions Engineer Technical Lead (Duck Creek)

Location: Hybrid; United States, including Springfield, Missouri, with remote work or office options in Springfield, Puerto Rico, or Honduras. Full-time availability is required primarily Monday through Friday, 8AM–5PM local time, with flexibility for work outside those hours and travel as needed.

Salary: Competitive salary package with an annual bonus.

Company

hirify.global provides digital transformation, system integration, and IT services exclusively for the property and casualty insurance market, using onshore and nearshore delivery capabilities.

What you will do

• Lead client interactions, clarify business needs, manage expectations, and align technology solutions with business goals.
• Interpret business requirements, evaluate technology solutions, and present designs to business and IT stakeholders.
• Develop and maintain Duck Creek integrations using a ManuScript-first approach.
• Set development standards and workflows, including code reviews, testing, and documentation.
• Support requirements, solution design, timelines, and project planning so capabilities meet functional and technical demands.
• Teach and mentor developers across the Duck Creek platform and own customer issues through resolution.

Requirements

• 6–10 years of experience with the Duck Creek platform, including Author, Express, Server, User Admin, Party, and related integrations.
• Hands-on experience with Example Author features, including Fields, Pages, Forms, and Tables, and with Example Debugging Tools such as TraceMonitor, ExampleUtil including TSV, and Data Tester.
• 5+ years of experience engineering, designing, and implementing large and complex systems and application architectures.
• Knowledge of multiple technologies, including .NET, C#, XML, XSLT, HTML, SQL, SSIS, RESTful APIs, WCF Services, microservices, and PowerShell.
• Knowledge of Azure Cloud Services, including B2C, API Management, Key Vault, Storage, SQL, Cosmos, and App Insights.
• Microsoft Office 365 experience is required.
• Full knowledge of the Software Development Life Cycle, including Agile environments.
• Excellent written and verbal communication, accuracy, attention to detail, organization, prioritization, and time management skills.
• Ability to work independently and collaboratively, take ownership of customer issues, and follow them through to resolution. A bachelor's degree or higher in Business or Computer Information Systems is preferred, though relevant experience is accepted.

Culture & Benefits

• Flexible working arrangements with hybrid office options.
• Comprehensive and inclusive health benefits, PTO, and paid company holidays.
• Traditional and Roth 401(k) with a 5% company match.
• Annual bonus, physical and mental wellness program, and company-sponsored activities and team-building events.
• Opportunities for internal advancement, career development, continuous learning, and knowledge sharing.
• Relaxed office environment with casual dress code.