HR Operations Specialist (Brazil)

Location: Hybrid, based in Medellín, Colombia; current Medellín residents only.

Company

hirify.global provides an AI-powered global work platform for hiring, paying, and managing employees in more than 185 countries.

What you will do

• Own end-to-end onboarding, offboarding, and ongoing operational delivery for an assigned portfolio of enterprise clients and supported employees in Brazil.
• Create Brazil-specific onboarding plans, timelines, documentation, registrations, dependencies, and stakeholder communications.
• Coordinate with Product, Sales, Payroll, Legal, Support, Immigration, Client Services, and external providers to resolve operational issues.
• Support clients and employees in Brazil with benefits, payroll, expenses, employment documentation, and other HR matters.
• Apply Brazilian employment and labor regulations, collective agreements, internal policies, and compliance procedures; identify gaps and coordinate corrective actions.
• Track SLAs, case status, service quality, and operational data; troubleshoot HRIS integrations and APIs and contribute to automation and scalable process improvements.

Requirements

• A strong technical or analytical degree in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline, or equivalent practical experience.
• Working knowledge of HR systems integrations and APIs, including data mapping, synchronization, and access troubleshooting.
• Strong spreadsheet and reporting skills, including lookups, pivot tables, reconciliations, bulk data validation, and basic dashboard analysis.
• At least four years of relevant professional experience, including substantial HR or HR Operations experience supporting the employee lifecycle in Brazil in fast-paced, high-volume environments.
• Hands-on experience managing end-to-end employee onboarding in Brazil, including employment documentation, required registrations, HRIS setup, payroll and benefits coordination, and client deadlines.
• Strong knowledge and hands-on application of Brazilian employment and labor laws and HR regulations, including CLT, eSocial, employment documentation, statutory benefits, payroll obligations, and collective agreements.
• Ability to manage assigned work end to end, move quickly, structure ambiguity, analyze issues, identify root causes, and recommend practical next steps.
• Strong communication, stakeholder-management, customer-service, organization, prioritization, and attention-to-detail skills; experience with HRIS, ticketing, case-management, CRM, Google Workspace, and Microsoft Office tools.
• Professional fluency in Portuguese, professional proficiency in English, current residence in Medellín, Colombia, and availability to work in a hybrid model are required.

Nice to have

• Knowledge of employment law in other LATAM countries or Canada.
• Experience in an Employer of Record, global employment, HR outsourcing, or high-growth international environment.
• Experience collaborating with Product teams on automation and process improvements.

Culture & Benefits

• Flexible time off.
• Parental leave.
• Health and dental insurance where applicable.
• Retirement savings and an employee incentive plan.
• Inclusive equal-opportunity workplace focused on diverse perspectives and global collaboration.