SOC Team Lead (AI-Enabled Security Operations)

Location: Remote, United States

Company

hirify.global provides AI-enabled managed security services through a 24x7 follow-the-sun Security Operations Center.

What you will do

• Own SOC operations during the assigned shift, ensuring continuous monitoring coverage and accountable handoffs.
• Manage alert and case queues, prioritize high-severity events, balance analyst workloads, and maintain service-level performance.
• Review cases for accuracy, completeness, and defensibility before escalation or client notification.
• Provide technical guidance, coordinate active incident response, communicate status to clients and SOC leadership, and support incident-declaration decisions.
• Oversee human validation of agentic triage and suppression outcomes, including enrichment with client context and tuning of AI-driven workflows.
• Coach Tier 1 and Tier 2 analysts, enforce SOPs and quality standards, and partner with detection engineering to reduce recurring noise.

Requirements

• 5–8 years of experience in security operations or incident response, including Tier 2 or senior analyst experience.
• Hands-on experience with SIEM, EDR/XDR, SOAR, case management, and correlation from events to alarms and SOAR cases.
• Deep knowledge of SOC operations, detection and response workflows, and incident management.
• Advanced understanding of operating systems, networking, attacker tactics, and the MITRE ATT&CK framework.
• Working knowledge of detection tuning, alert suppression, and detection-as-code concepts.
• Familiarity with AI-assisted and agentic security operations, including governance, guardrails, auditability, and human-in-the-loop validation.
• Understanding of service-level objectives and operational security metrics in a multi-tenant MSSP, MDR, or MXDR environment.
• Strong leadership, decision-making, communication, prioritization, organizational, and people-development skills.
• Availability for shift-based work, including nights, weekends, holidays, and on-call rotation as required.
• Bachelor’s degree in Cybersecurity, Computer Science, Information Security, or a related field, or equivalent professional experience and certifications.

Nice to have

• Prior experience as a shift lead, team lead, mentor, or quality reviewer.
• GIAC GCIH, GCIA, or GCFA; CompTIA CySA+; CISSP; CISM; Microsoft SC-200; or Palo Alto Networks XSIAM/Cortex certification.

Culture & Benefits

• Work in a 24x7 follow-the-sun operating model with a focus on resilient, quality-driven, continuous improvement.
• Lead an AI-enabled transformation with human oversight of autonomous security operations.
• Support analyst development through real-time feedback, structured ramping, mentoring, and skills development.
• USA employment benefits are referenced in the posting.