Working Student — Knowledge Management & AI Content Operations (AI)

Location: Berlin, Germany

Salary: €16.03 per hour

Company

hirify.global produces and provides audio storytelling through a global digital audiobook platform.

What you will do

• Create, update, localize, and maintain support content across Help Center, internal knowledge bases, chatbots, agent-assist tools, and other AI-powered channels.
• Use AI tools and prompt engineering to draft, optimize, format, and improve content quality.
• Build and test basic AI workflows and automations for repetitive content tasks, including alerts, formatting, and cross-marketplace publishing.
• Support AI-assisted localization by coordinating first-pass translations, validating quality, and identifying marketplace-specific adaptation needs.
• Validate AI-generated content for accuracy, brand voice, and regulatory compliance; track usage and helpfulness metrics.
• Document workflows and best practices, support product-launch content readiness, and contribute to knowledge sharing and training.

Requirements

• Full-time enrollment in a German state-accredited Bachelor’s or Master’s program in Computer Science, Information Science, Communications, Linguistics, or a related field in the Berlin/Brandenburg area, with at least one year of studies remaining and expected graduation no earlier than 2028.
• Business fluency in written and spoken English and Arabic.
• Experience using AI tools such as ChatGPT, Claude, Gemini, Quick Suite, or similar, with an understanding of prompt engineering for content creation, automation, or workflow optimization.
• Basic scripting or automation skills in Python, JavaScript, Google Apps Script, or similar, or strong willingness to learn supported by demonstrated technical curiosity.
• Strong attention to detail, proactive communication, comfort working with language and technology, and ability to work in an international environment.

Nice to have

• Additional language skills, including German or French.
• Experience with Excel formulas, pivot tables, or basic SQL for tracking metrics and efficiency gains.
• Experience building or customizing AI workflows, chatbots, or basic automation tools.
• Conceptual familiarity with REST APIs, webhooks, content-system integrations, CMS platforms, HTML, JSON, or other structured content formats.
• Understanding of AI governance concepts, localization processes, cultural adaptation, or customer service, knowledge management, or technical writing.

Culture & Benefits

• Student position for 20 hours per week with flexible working hours.
• Fixed-term contract for 12 months.
• Up to four free catered lunches per week and commuting benefits.
• International work environment within a global digital audiobook provider.