Senior Manager, UX Design & Research (Airline Solutions)

Location: Hybrid in Nice, France, with Bangalore listed as another location.

Company

hirify.global develops technology and digital solutions for the travel and airline industry.

What you will do

• Define the UX vision and strategy for Airline Solutions from airline and traveller perspectives.
• Lead, coach, and develop a global, distributed organization of UX Managers, Designers, and Researchers.
• Build a research culture that uses customer, airline-user, and traveller insights to guide product priorities and design decisions.
• Partner with Product, Engineering, Services, and Business leaders to influence product strategy, discovery, prioritization, and delivery.
• Shape AI-enabled product opportunities and ensure responsible application of AI in design, research, and product discovery.
• Establish UX standards, governance, design thinking, accessibility, service design, and scalable UX operations across product areas.

Requirements

• Extensive experience in UX Design, UX Research, Service Design, Product Design, or a related field.
• Significant experience leading multidisciplinary and geographically distributed UX teams.
• Proven success influencing product strategy and organizational decisions through customer insights.
• Strong background in enterprise software, B2B platforms, digital products, or complex ecosystems.
• Experience partnering with Product Management and Engineering organizations in Agile environments.
• Experience applying AI-enabled design, research, and product discovery practices with attention to usability, trust, transparency, and responsible adoption.
• Excellent stakeholder management, communication, and leadership skills.
• Demonstrated ability to scale teams, processes, and UX practices across multiple product areas.

Nice to have

• Experience in travel, transportation, airline, or hospitality industries.

Culture & Benefits

• Hybrid working model.
• Global environment with international teams, processes, and operations.
• Opportunities for on-the-job training, formal learning, and continuous development.
• Supportive environment focused on employee wellbeing and work-life balance.
• Diverse and inclusive workplace with an accessible recruitment process.
• Work connected to the future of travel and airline technology.