Junior Operations Manager B2B (m/f/d)

Location: Robakowo Warehouse ELC7, Robakowo, Poland; permanent in-office position.

Company

hirify.global is a European premium home and living e-commerce platform offering curated hirify.global Collection and third-party design brands through its Shop, Daily Specials, Stores, B2B Service, and Design Service.

What you will do

• Coordinate end-to-end B2B order fulfilment with Inbound and Outbound teams, from product availability verification through accurate dispatch.
• Monitor product availability, order backlog, and ageing to proactively address operational bottlenecks.
• Perform quality checks to ensure order accuracy, completeness, and customer compliance.
• Conduct root cause analysis and implement corrective actions to reduce errors and cancellations.
• Track operational KPIs including delivery quality, warehouse productivity, and B2B customer satisfaction.
• Use automation and smart processes to improve warehouse efficiency and fulfilment reliability.

Requirements

• First working experience in warehouse operations, logistics, and end-to-end order fulfilment processes.
• High proficiency and fluency in written and spoken English.
• Analytical mindset with the ability to track operational KPIs, identify trends, and solve complex issues.
• Quality-oriented mindset with exceptional attention to detail and delivery accuracy.
• Hands-on problem-solving skills focused on root cause analysis and continuous improvement.

Nice to have

• Previous experience in quality control, process optimisation, or warehouse management.

Culture & Benefits

• High-performance culture based on trust, feedback, collaboration, ownership, and growth.
• International in-office environment focused on fast decision-making, high-impact collaboration, and strong team connections.
• 20 to 28 days of paid holiday.
• hirify.global and third-party brand discounts, Family & Friends discounts, and special-occasion vouchers.
• Mental health resources, preventive care, subsidised daily lunches, seasonal events, and team integration gatherings.