UX/UI Designer (AI)

Location: Abu Dhabi, United Arab Emirates

Company

hirify.global is the UAE’s national airline, connecting people across continents through its global aviation network.

What you will do

• Define and execute the experience strategy and design vision across web and app initiatives.
• Own the end-to-end experience lifecycle from discovery and problem framing through design, build collaboration, testing, launch, and optimization.
• Translate commercial objectives into customer-centric digital journeys that improve revenue, engagement, retention, and operational efficiency.
• Design AI-enabled and data-driven experiences, including personalization, predictive recommendations, conversational interfaces, and intelligent automation.
• Lead discovery, research, journey mapping, usability testing, and experimentation while monitoring performance metrics and optimizing live experiences.
• Collaborate with Product, Technology, Commercial, Loyalty, Marketing, Operations, and Brand teams; contribute to scalable design systems, governance, accessibility, usability, security, and customer trust.

Requirements

• 5+ years of experience in Digital Experience Design, UX/UI, or Product Design within high-scale digital ecosystems.
• Proven experience delivering complex transactional or service-based digital journeys with measurable business impact.
• Strong portfolio demonstrating end-to-end ownership from discovery through launch and optimization.
• Demonstrated experience designing data-driven or AI-enabled digital experiences.
• Strong commercial acumen and ability to connect design decisions to revenue, efficiency, and engagement outcomes.
• Experience working in Agile environments and collaborating closely with engineering teams.
• Strong collaboration and communication skills, with the ability to influence cross-functional stakeholders at multiple levels.

Nice to have

• Experience in ecommerce, travel, loyalty, fintech, or high-conversion digital platforms.

Culture & Benefits

• Full-time position within the Revenue & Commercial Division.
• Work from the Abu Dhabi hub within a global aviation organization.
• Opportunity to contribute to the Journey 2030 ambition, including fleet, network, and organizational growth.