Solution Engineer — Agentic Platform (AI)

Location: Riyadh, Saudi Arabia; hybrid work model with time split between the assigned Intel site and off-site work; customer-site travel within Saudi Arabia and occasional travel across the GCC region.

Company

Intel's Agentic Platform enables enterprise and government customers to deploy agentic AI on Intel hardware.

What you will do

• Partner with Saudi and GCC customers in banking, energy, telecom, and the public sector to understand agentic AI use cases and design solution architectures on Intel hardware.
• Run technical demos, workshops, and proofs of concept at customer sites.
• Support Agentic Platform deployment and integration from initial setup through production rollout, resolving technical issues with the engineering team.
• Translate requirements, blockers, and feature requests between Arabic-speaking stakeholders and globally distributed engineering teams.
• Create customer-facing technical content in Arabic and English, including solution briefs, deployment guides, demo scripts, and case studies.
• Bring field feedback to the platform team regarding adoption barriers, missing capabilities, and improvement opportunities.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
• 1–3 years of experience in a technical role, such as software engineering, solutions or pre-sales engineering, technical consulting, or technical support with a strong engineering component.
• Ability to write and read code in at least one of Python, TypeScript, Go, C++, Rust, React, or JavaScript, sufficient to build a demo, run a script, or read customer integration code.
• Strong understanding of cloud, Linux, and APIs, including the ability to explain integrations, debug deployments, and read logs.
• Fluency in both Arabic and English, including leading customer meetings, delivering technical presentations, and writing documentation in either language.
• Strong communication skills for presenting to technical engineers and senior business stakeholders.
• Customer-first mindset with patience, curiosity, and persistence when issues arise.
• Willingness to travel within Saudi Arabia and occasionally across the GCC region.

Nice to have

• Exposure to AI, machine learning, LLMs, or agentic AI frameworks such as LangChain, LlamaIndex, Anthropic SDKs, or Hugging Face.
• Familiarity with AWS, Azure, Oracle Cloud, or Google Cloud platforms with KSA region presence.
• Experience with Docker, Kubernetes, or containerized deployments.
• Prior customer-facing experience at a technology company, system integrator, or consulting firm operating in the MENA region.

Culture & Benefits

• Hybrid work model combining on-site work at the assigned Intel site with off-site work.
• Customer-facing role supporting Saudi Vision 2030 and the National Strategy for Data and AI.
• Collaboration with Arabic-speaking customer teams and a globally distributed engineering organization.
• Full-time employment in an experienced-hire role.