Director, Operational Risk Initiatives and Change Management, Global Operational Risk Management (AI)

Location: Toronto, ON; hybrid arrangement with two to three days per week on-site and remote work on other days. Candidates must be legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Company

hirify.global is a relationship-oriented bank focused on helping clients and creating an inclusive, values-driven workplace.

What you will do

• Lead the enterprise-wide Change Initiative Risk Assessment (CIRA) Program, including strategy, methodology, governance, execution, guidance, and continuous improvement.
• Define and execute the future vision for CIRA, translating regulatory expectations into practical improvements and redesigning end-to-end processes.
• Partner with Advanced Analytics, technology, and risk stakeholders to embed AI and automation into applicability assessment, draft generation, challenge, mitigation recommendations, and model calibration.
• Strengthen risk identification, mitigation effectiveness assessment, residual risk determination, governance, challenge, and continuous audit readiness.
• Build alignment with senior business stakeholders and the three lines of defence by communicating CIRA requirements, priorities, and changes clearly.
• Lead, coach, and develop a high-performing team while building capabilities for a digital and AI-enabled risk program.

Requirements

• Strategic leadership experience establishing a vision for a complex enterprise program and translating it into practical execution.
• Experience in operational risk management, enterprise risk programs, risk assessment, controls, governance, or related disciplines, applying risk principles to significant business and technology change.
• Ability to identify how strategic, business, technology, and transformation initiatives change an organization’s risk profile and establish approaches to mitigate those risks.
• Understanding of enterprise governance, risk, and compliance solutions, with comfort working with technology, data, automation, and AI-enabled capabilities.
• Ability to contribute to solution design, testing, implementation, and continuous process improvement.
• Strong communication and influencing skills, including the ability to explain complex risk concepts to senior executives, business partners, risk specialists, and technology teams.
• Strong critical thinking, disciplined execution, and the ability to work across enterprise strategy and detailed program issues.
• Experience coaching and developing people and building collaborative, accountable, high-performing teams.
• High personal standards, relationship orientation, and alignment with the employer’s values.

Culture & Benefits

• Hybrid work environment with flexibility to work remotely outside required on-site days.
• Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation, wellbeing support, and employee recognition programs.
• Access to spaces and technology designed to support collaboration and innovation.
• Paid Purpose Day to support personal growth and development.
• Inclusive and accessible candidate and workplace experience.

Hiring process

• Applicants may complete an attribute-based assessment and additional skills tests, including simulation, coding, or French proficiency testing.
• Artificial intelligence tools may be used during the recruitment process.