Content Designer (Digital Content)

Location: Onsite at a hirify.global location in Calgary, Edmonton, Vancouver, Winnipeg, Montreal, Fredericton, Moncton, Halifax, Brampton, or Toronto, Canada. Travel requirements: up to 10%.

Company

hirify.global’ Technology team develops and manages large-scale technology projects and digital platforms that connect Canadians to the people and things that matter most.

What you will do

• Craft and implement user-first digital content aligned with business objectives, brand guidelines, and customer journeys.
• Design and produce content for websites, mobile applications, chatbots, and internal applications.
• Write, edit, and optimize content for clarity, consistency, accessibility, SEO, and UX best practices.
• Create content variations for A/B testing, multivariate testing, personalization, and content experiments.
• Manage production timelines, content calendars, digital campaigns, product launches, and external partners.
• Track performance using Google Analytics, Adobe Analytics, and CMS dashboards, then report actionable recommendations to stakeholders.

Requirements

• Proficiency with content management systems and work management tools such as Jira, Trello, or Asana.
• Hands-on experience with Google Analytics and Adobe Analytics to measure and optimize content performance.
• Experience with Adobe Creative Suite, Figma, or similar design software when collaborating with UX designers.
• Bachelor’s degree in Marketing, Communications, Journalism, Design, or a related field.
• At least 2 years of experience as a digital content designer, content strategist, UX writer, or in a similar role.
• Ability to create clear, engaging, and on-brand content across multiple digital platforms.
• Knowledge of SEO best practices and accessibility standards, including AODA compliance.
• Strong writing, editing, communication, interpersonal, collaboration, and relationship-building skills.
• Ability to manage multiple projects with tight deadlines in a fast-paced environment, with strong attention to detail and a continuous-improvement mindset.

Nice to have

• Experience in the retail and telecommunications industries.
• Understanding of eCommerce and service journey analytics.

Culture & Benefits

• Regular onsite work is expected for corporate employees.
• Competitive salary, annual bonus, flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
• Paid time off for volunteering, charitable matching contributions, hirify.global service and merchandise discounts, and Blue Jays ticket discounts.
• Career development through My Path and priority access to internal roles through hirify.global First.
• Employee and family assistance, CBT and virtual therapy sessions, and low- or no-cost fitness membership.
• Commitment to environmental protection, diversity, inclusion, and employee resource groups supporting equity-deserving groups.

Hiring process

• All candidates must clear a Canadian criminal background check; a credit check and driver’s abstract may be required depending on the role.