Technical Writer (Manufacturing)

Location: Wotton-under-Edge, UK. Hybrid working with 4 days per week on-site; little to no public transport is available.

Salary: Up to £41,000 per year depending on experience.

Company

hirify.global develops engineering and manufacturing products supported by technical communications, localisation, software, service, quality, and product management functions.

What you will do

• Create, edit, review, and maintain customer-facing user guides, installation instructions, programming manuals, data sheets, online help, and web content.
• Gather technical information from engineers, developers, product managers, and other stakeholders, translating complex concepts into clear, user-focused content.
• Use DITA XML and Heretto CCMS to create, manage, reuse, and publish structured content across multiple channels.
• Support the migration and transformation of legacy documentation into the new content management environment.
• Participate in content reviews and approval workflows, support localisation and translation, and contribute to documentation process and tooling improvements.
• Deliver documentation for new product introductions to agreed schedules and help maintain a consistent customer experience across content channels.

Requirements

• Experience creating technical documentation within an engineering, manufacturing, software, or technology environment.
• Excellent written English and strong communication skills.
• Ability to analyse complex information and present it clearly to different audiences.
• Strong attention to detail and commitment to quality.
• Experience working with document management or content management systems.
• Ability to manage multiple priorities and deliver to deadlines.
• Experience collaborating with technical subject matter experts.
• Proficiency with Microsoft Office applications.

Nice to have

• Experience with DITA XML and structured authoring.
• Experience using a CCMS, ideally Heretto or a similar platform.
• Understanding of content reuse, single sourcing, and multi-channel publishing.
• Experience with localisation and translation workflows.
• Familiarity with Jira or similar project management tools.
• Experience creating online help, knowledge bases, or web-based documentation.
• Technical qualification or experience within an engineering discipline.

Culture & Benefits

• Customer-focused, curious, collaborative, organised, self-motivated, adaptable, and committed to continuous improvement.
• Opportunities to develop skills and progress internally.
• 9% non-contributory pension, discretionary annual bonus, and life assurance at 12 times annual salary.
• 25 days of holiday plus bank holidays, enhanced maternity pay subject to qualifying criteria, and a Health Cash Plan.
• Subsidised on-site restaurants and coffee shops, free parking, car sharing, cycle-to-work scheme, fitness centres at some sites, and an Employee Assistance Programme.
• Hybrid and variable working programmes, plus access to the hirify.global Health Trust subject to the stated conditions.