Senior Idira (CyberArk) PAM Engineer

Location: Sofia, Bulgaria; the work model prioritizes in-person collaboration while offering flexibility.

Company

hirify.global is a Fortune 500 global IT services company delivering technical services and solutions across industries and geographies.

What you will do

• Support, maintain, and continuously improve the Idira (CyberArk) PAM platform, including PVWA, CPM, PSM, and related integrations.
• Troubleshoot incidents involving privileged accounts, credential management, access controls, and session monitoring.
• Configure, onboard, and maintain privileged accounts, safes, and target systems.
• Participate in platform upgrades, patching, service improvement, and operational efficiency initiatives.
• Manage incidents, service requests, problems, and changes according to ITIL processes and agreed service levels.
• Ensure compliance with security policies, operational standards, and access governance requirements while collaborating with cybersecurity, infrastructure, and customer teams.

Requirements

• Hands-on experience supporting Idira (CyberArk) PAM in enterprise production environments.
• Strong understanding of CyberArk architecture, privileged account lifecycle management, password rotation, reconciliation, and session management.
• Experience with CyberArk PVWA, CPM, PSM, and related platform integrations.
• Experience troubleshooting complex technical incidents and driving resolution activities.
• Knowledge of IAM and PAM concepts and best practices, Linux/Unix systems, privileged account administration, Windows Server, Active Directory, authentication technologies, and enterprise infrastructure environments.
• Experience with PowerShell scripting and automation, networking, connectivity, DNS, certificates, and firewall concepts, as well as ITIL-based service delivery and ITSM environments.
• Excellent communication and stakeholder management skills, with strong analytical, troubleshooting, and problem-solving abilities.
• Ability to work effectively within global and distributed teams.

Nice to have

• Idira (CyberArk) Defender and/or Sentry certifications.
• Experience with CyberArk integrations and application onboarding.
• Exposure to other PAM products and vendors.
• Experience with automation technologies and scripting languages beyond PowerShell.
• Participation in PAM implementation, migration, or transformation projects.

Culture & Benefits

• Full-time employment in an international environment with a focus on in-person collaboration and flexibility.
• 24 days of paid vacation, comprehensive medical and life insurance, and monthly food vouchers.
• Premium learning platforms, company-sponsored certifications, and continuous development opportunities.
• Employee recognition and referral programs, employee discounts, and wellbeing support for employees and families.
• Inclusive workplace with equal-opportunity practices and community initiatives.

Hiring process

• Submit a CV in English.
• Only shortlisted candidates will be contacted.