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5 дней назад

Associate CS Treasury Management

47 690 - 76 380$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Associate CS Treasury Management (Banking/Treasury Management): Supporting complex client inquiries for bank products and Treasury Management services with an accent on issue resolution, client communication, and process improvement. Focus on analyzing inquiry trends, coordinating escalations, recommending product enhancements, and cross-selling services.

Location: Tempe, Arizona, United States

Salary: $47,690–$76,380 USD base pay annually

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to corporations, institutions, and private clients.

What you will do

  • Serve as the initial contact for complex client and partner inquiries about bank products and Treasury Management services.
  • Gather and analyze information to resolve complex issues or refer inquiries to the appropriate team.
  • Communicate action plans, timelines, and status updates while documenting client calls and preparing reports.
  • Analyze inquiry trends, identify potential problems, and recommend process and account setup improvements.
  • Participate in client meetings and conference calls, communicate service issues, and cross-sell relevant products.
  • Provide leadership on escalations, projects, training, and product or service enhancement recommendations.

Requirements

  • Five or more years of client servicing experience with related Treasury Management products.
  • Knowledge of bank products gained through training or professional experience.
  • Strong analytical, organizational, communication, negotiation, and sales skills.
  • Must be authorized to work in the United States without current or future employment-based visa sponsorship.

Culture & Benefits

  • Flexible and collaborative work culture with opportunities for internal career movement.
  • Accessible senior leadership and an inclusive workplace.
  • Retirement benefits including a 401(k) and pension.
  • Medical, dental, vision, spending account, disability, life, and accident benefits.
  • Paid time off, parental and caregiver leave, well-being benefits, and a discretionary bonus program.

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