Middle Business Analyst

Location: Hybrid in Almaty, Kazakhstan

Company

QA provider delivering end-to-end quality assurance, automated testing, QA management, acceptance testing, and IT security auditing services.

What you will do

• Gather and clarify business requirements and translate them into actionable tasks.
• Validate data, perform QA/QC, investigate anomalies, and identify root causes.
• Build dashboards, reports, KPIs, and executive summaries from customer data.
• Investigate customer requests, data issues, and unexpected system behavior.
• Support customer onboarding, product demonstrations, meetings, and customer success activities.
• Use AI tools to improve analysis and documentation efficiency.

Requirements

• 4–8+ years of experience as a Data, Business, Product, or Solution Analyst.
• Degree in Data Analytics, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related quantitative field.
• Strong SQL, Excel, and Tableau and/or Power BI skills.
• Knowledge of statistics, regression, forecasting, and data quality metrics.
• Experience working directly with customers and stakeholders, owning initiatives end to end, and delivering measurable business impact.
• Excellent spoken and written English and the ability to work independently in a fast-paced environment.

Nice to have

• Experience in Energy, Trading, Risk Management, or Financial Services.
• Customer-facing analytics experience in enterprise SaaS.
• Python, machine learning, AI/LLM, predictive analytics, or simulation model experience.
• Understanding of R², RMSE, MAE, MAPE, confidence intervals, and correlation.

Culture & Benefits

• Work in a hybrid format from Almaty.
• Collaborate with customers, business stakeholders, engineering teams, and distributed QA specialists.
• Work across quality assurance, automated testing, acceptance testing, and IT security projects.