Head Client Lifecycle Integrity – Director – Member of Senior Management (AI)

Location: Hybrid role in Gland, Switzerland

Company

hirify.global is a Swiss digital bank providing trading, investing, and everyday banking services to more than one million clients worldwide.

What you will do

• Lead the new Client Lifecycle Integrity department, defining its strategy, organisation, governance, priorities, and accountability.
• Oversee private-client onboarding, periodic and event-driven reviews, account maintenance, dormant accounts, closures, and AML transaction monitoring.
• Maintain a risk-based control environment and provide leadership on complex or high-risk client relationships and transactions.
• Partner with Executive Management, Front Office, Compliance, Group entities, technology functions, FINMA, auditors, and other stakeholders.
• Improve and scale processes through automation, digitalisation, workflow solutions, data, analytics, and AI.
• Build a high-performing management team and drive continuous improvement, operational excellence, reporting, and performance management.

Requirements

• 10+ years of leadership experience in Operations, Compliance, AML, Risk Management, or a similar function within banking, financial services, or fintech.
• Master’s degree in Finance, Economics, Law, Business Administration, or an equivalent field.
• Strong expertise in client onboarding, KYC/AML, client lifecycle management, AML transaction monitoring, and related regulatory requirements.
• Proven experience in process optimisation, automation, digitalisation, operational excellence, and managing large, diverse teams.
• Strong understanding of data, technology, workflow tools, and AI for improving controls, decisions, and operational efficiency.
• Native French or English, with full professional fluency in the other language.

Nice to have

• Certification in project management, process improvement, or transformation, such as PMP.

Culture & Benefits

• Work in a digital banking environment with more than 1,400 employees across Europe, the Middle East, and Asia.
• Collaborate across international business, compliance, regulatory, and technology functions.
• Join an equal opportunity workplace that values diverse backgrounds, experiences, and perspectives.
• Work in a hybrid setup based in Gland, Switzerland.