Customer Support Specialist (Minsk)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠΎΠΊΠ°ΠΆΠ΅Ρ Π²Π°ΡΡ ΡΠΎΠ²ΠΌΠ΅ΡΡΠΈΠΌΠΎΡΡΡ ΠΈ Π½Π°ΠΏΠΈΡΠ΅Ρ ΠΏΠΈΡΡΠΌΠΎ
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: Onsite in Minsk, Belarus
Company
DEVXED is a product company operating a platform for inventory synchronization, warehousing systems, real-time pricing, affiliate modules, and mobile applications, processing millions of requests daily for hundreds of thousands of active users.
What you will do
- Answer emails from users of the online marketplace platform.
- Handle customer phone calls.
- Provide a positive customer experience at every touchpoint.
Requirements
- Excellent spoken and written US English.
- Desire to learn new things.
- Previous customer support experience is advantageous.
Culture & Benefits
- Comfortable office in central Minsk with flexible working hours.
- Free medical service, including dental care.
- Compensation for sports activities.
- Free restaurant meals on Fridays, snacks, fruit, nuts, tea, and coffee.
- Comfortable workspace with Netflix, Amazon Prime Video, and PlayStation.
- Professional literature from Amazon.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β
