Key Account Manager (FMCG)

Location: Almaty, Kazakhstan; remote home-office format. The role requires extensive travel within the Central Asia region.

Company

International FMCG business operating across Food Service and Retail channels, with products including frozen food.

What you will do

• Develop and manage strategic customers across national and regional Food Service and Retail chains.
• Represent the business in commercial negotiations and establish cooperation agreements with distributors and key customers.
• Execute pricing, promotional, investment, product launch, and category development initiatives.
• Coordinate distributors, customers, production, logistics, finance, marketing, quality, and contract management teams.
• Monitor sales, distribution, profitability, margins, promotional expenditure, and contract compliance.
• Maintain customer records and reporting in Salesforce and represent the business at industry events and trade meetings.

Requirements

• At least 3 years of experience in sales, key account management, or a comparable commercial role.
• Experience working with distributors and distributor sales teams.
• Proven experience in the FMCG sector and strong understanding of Food Service and Retail markets.
• Strong negotiation, analytical, project management, presentation, and stakeholder management skills.
• Fluent English and Russian communication skills are required.
• Advanced Microsoft Office proficiency, CRM and sales methodology experience, and a valid Category B driving licence.

Culture & Benefits

• Remote home-office work format.
• Cross-functional collaboration with international and regional stakeholders.
• Opportunities to participate in customer presentations, product demonstrations, training sessions, masterclasses, conferences, and trade meetings.
• Extensive travel across the Central Asia region.