Developer Support Engineer (DevOps)

Location: Netanya or Tel Aviv, Israel

Company

hirify.global develops software delivery and security solutions that help organizations manage, accelerate, and secure software from code to production.

What you will do

• Troubleshoot complex customer CI/CD scenarios and provide technical solutions.
• Develop Bash, Python, and Groovy scripts for debugging and automation.
• Set up hirify.global applications and third-party products across development environments.
• Analyze logs, thread dumps, HTTP traffic, JVM parameters, and operating-system parameters.
• Reproduce customer scenarios, document bugs and feature requests, and maintain the knowledge base.
• Collaborate with R&D, QA, Release, and Sales teams.

Requirements

• Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or a related technical field.
• At least 2 years of hands-on experience in a technical role such as Tier 3 Support, NOC, Production Engineering, or Junior DevOps/SRE.
• Deep experience with Linux systems administration, Bash scripting, and file systems.
• Strong debugging skills, including log analysis, root cause analysis, and stack-trace reading.
• Ability to read and debug Java or another compiled language, with knowledge of SQL databases, LDAP, NGINX, and Apache Tomcat.
• Excellent spoken and written English; availability for flexible hours and weekends when needed.

Nice to have

• Experience with Jenkins, GitHub Actions, Docker, Kubernetes, AWS, Azure, and Terraform.
• Completion of an advanced DevOps certification program.

Culture & Benefits

• Work as a technical focal point and partner for hirify.global customers.
• Collaborate across technical and commercial functions.
• Contribute to a knowledge base of known issues and solutions.
• Participate in a software security and DevSecOps environment.