Associate Manager - Training Consultancy & Delivery (Traveltech)

Location: Hybrid, Bangkok, Thailand

Company

hirify.global powers the future of travel through technology, customer solutions, and a global business and employee network.

What you will do

• Lead, coach, and develop a team of Training Consultants delivering customer learning solutions.
• Manage team priorities, capacity, resources, and service quality.
• Consult with customers to identify capability gaps and recommend learning and adoption strategies.
• Oversee the full lifecycle delivery of instructor-led, virtual, blended, and digital training programs.
• Track training effectiveness, adoption, and business impact using data and feedback.
• Collaborate with Customer Success, Consulting, Product, Sales, and Support teams to improve the Training Services portfolio.

Requirements

• Strong leadership, coaching, team development, communication, and relationship-building skills.
• Experience in learning strategy, training needs analysis, program design, and training delivery.
• Experience managing complex programs, projects, and service delivery while balancing quality and business needs.
• Analytical and problem-solving skills with the ability to evaluate learning effectiveness and impact.
• Strong planning, organizational, change leadership, and collaboration skills in global and multicultural teams.
• Relevant degree in Learning & Development, Education, Organizational Psychology, Business Administration, Communication, Management, or equivalent experience.

Culture & Benefits

• Flexible working model within a hybrid workplace.
• Learning opportunities through on-the-job training, formal activities, and daily collaboration.
• Supportive and caring environment focused on employee well-being and work-life balance.
• Competitive rewards package including salary, bonus, equity, and benefits.
• Global, diverse, inclusive, and collaborative work environment.