FNOL - Claim Support (Insurance)

Location: Bangkok, Thailand; primarily in the office

Company

hirify.global is a global provider of commercial and personal insurance solutions and property casualty insurance.

What you will do

• Provide administrative and operational support across claims intake, claims system transactions, documentation management, and vendor billing.
• Register, maintain, and process claims accurately and within agreed service timelines.
• Coordinate claims-related activities with Finance, Underwriting, Distribution, Operations, and other internal stakeholders.
• Support claim adjusters and claims leaders with operational tasks.
• Maintain accurate claim records and documentation in line with hirify.global policies and regulatory requirements.
• Identify opportunities to improve claims processes and operational efficiency.

Requirements

• Experience in claims administration, insurance operations, customer service, or a related support function.
• Strong attention to detail and the ability to manage documentation and system transactions accurately.
• Good organizational and time management skills, with the ability to handle multiple priorities.
• Strong communication and stakeholder management skills.
• Proficiency in Microsoft Office applications and claims management systems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficiency in Thai and intermediate written and spoken English.

Culture & Benefits

• Primarily office-based work emphasizing in-person collaboration.
• Total Rewards benefits focused on health, wellbeing, financial security, and professional development.
• Continuous learning and development opportunities.
• Inclusive culture supported by cultural awareness activities and Employee Resource Groups.
• Reasonable accommodations are available for applicants and employees with disabilities.