Senior Experience Researcher (AI)

Location: Vancouver office with an office-centric hybrid schedule. In-office days are Monday, Tuesday, and Thursday; working from home on Wednesday is generally available, while Friday depends on the role and partner teams. Collaboration is split approximately 50/50 between Vancouver and San Francisco teammates.

Estimated base salary: $132,000–$178,000 per year, plus equity and benefits.

Company

Asana provides a platform for human and AI collaboration used by teams to achieve important goals.

What you will do

• Partner with Product, Design, Engineering, and Data Science to shape the Product-Led Growth self-serve roadmap.
• Research how users discover, adopt, and expand their use of Asana for Client Management, including advanced features and organizational workflows.
• Study adoption pathways for AI Teammates, the Meetings product, and the client portal.
• Lead exploratory and evaluative research for new concepts and personalized experiences.
• Build research foundations for self-serve launches of upcoming product lines.
• Connect research insights to business outcomes including AI ARR growth, higher-LTV customers, and increased NRR.

Requirements

• 6+ years of UX Research experience with digital products and a record of leading large-scale projects.
• Strong mixed-methods research skills, combining contextual inquiry, prototype testing, survey design, and behavioral data analysis.
• Mature product judgment and the ability to turn complex signals into clear recommendations for decision-making.
• Strong organizational leadership skills and the ability to manage multiple complex workstreams with senior stakeholders.
• Deep understanding of interaction design and content hierarchy.
• Persuasive communication skills and active experimentation with AI tools and emerging technologies.

Culture & Benefits

• Office-centric hybrid work model with collaboration across Vancouver and San Francisco.
• Equity and comprehensive benefits.
• Mental health, wellness, fitness, and inclusive family-building support.
• Career coaching and professional development support.
• In-office culinary options and long-term savings and retirement plans.