8 дней назад
Commercial Operations Team Lead (iGaming)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Commercial Operations Team Lead (iGaming): Leading a commercial operations team responsible for validating partner data, maintaining accurate attribution, and delivering high-volume operational processes on demanding deadlines with an accent on people leadership, process improvement, automation, and AI. Focus on identifying bottlenecks and anomalies, solving root-cause issues, managing competing priorities, and building scalable workflows for increasingly complex partnerships.
Location: Varna, Bulgaria, with a hybrid working model
Company
is a sports and gaming marketing company building player experiences, with more than 20 years of experience and over 600 employees across 22 countries.
What you will do
- Lead and develop a Commercial Operations team of approximately 7 people, expected to grow to around 10.
- Own commercial operations cycles, ensuring large volumes of partner data are reviewed, processed, and delivered accurately against daily and monthly deadlines.
- Identify bottlenecks, manual workflows, data anomalies, and root causes across data, mapping, logic, and processes.
- Introduce improvements through better workflows, automation, technology, and AI.
- Manage team capacity, competing priorities, escalations, and operational risks.
- Build scalable processes that support increasing commercial volume and complexity.
Requirements
- Strong people leadership experience in a fast-paced operations environment, including delegation, coaching, motivation, and team management.
- Demonstrated experience simplifying, automating, or redesigning operational workflows.
- Strong analytical and logical thinking, with the ability to work with large data volumes, identify anomalies, and investigate root causes.
- Ability to work to tight deadlines, manage competing priorities, and escalate risks appropriately.
- Proactive, solutions-focused approach to operational problem-solving.
- Confidence using Excel and operational systems, with the curiosity to learn new tools and apply technology and AI.
Culture & Benefits
- Hybrid work in the Varna office.
- Development opportunities and opportunities to learn from experienced colleagues.
- Flexibility designed to support work-life balance.
- Annual discretionary bonus.
- Paid annual leave and an additional office closure between Christmas and New Year's.
- Global company events and local and global benefits.
Hiring process
- Initial 30-minute conversation with a Talent Partner via Zoom.
- Commercial Team interview covering leadership, operations, process improvement, and problem-solving.
- Take-home task followed by a task discussion and leadership interview with the Head of Commercial Optimisation and People Partner.
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