Senior UX Researcher (Home Care)

Location: Netherlands; hybrid work with at least three office days per week, including at least one day in the Amsterdam office. Working from abroad is available for up to 30 days per year.

Salary: €85,500–€119,700 gross annual base salary, plus a performance-based annual incentive.

Company

hirify.global develops consumer home-care appliances and brands, including products under the Philips brand, with a focus on turning houses into homes.

What you will do

• Develop and execute user research programs for Floor Care products throughout the product development lifecycle.
• Champion the Voice of the Consumer from value proposition definition through solution requirements, development, and post-launch learning.
• Conduct and apply usability testing, interviews, diary studies, home use testing, and related research methods.
• Analyze and triangulate research, consumer feedback, product data, and testing results.
• Deliver actionable insights and recommendations to Product, Design, Engineering, Marketing, Consumer Care, and other cross-functional partners.
• Translate evidence-based findings into product improvements and roadmap input.

Requirements

• 5–7 years of experience in UX Research, Consumer Insights, Design Experience, Product Development, or a related discipline in the consumer electronic appliances industry.
• Strong experience with UX research methods and with qualitative and quantitative data analysis.
• Experience with physical and digital products is highly preferred.
• Bachelor’s or Master’s degree in UX, Human-Computer Interaction, Human Factors, Psychology, Design Experience, Product Management, or a related field.
• Strong communication, storytelling, analytical, critical-thinking, collaboration, and ownership skills.
• Excellent written and verbal English communication and willingness to work from the Netherlands office at least three days per week are required.

Nice to have

• Chinese language skills.

Culture & Benefits

• Hybrid working model combining office and home working.
• Competitive base salary, annual incentive program, and pension scheme with above-average company contributions.
• Work-from-home, commuting, and phone allowances.
• Extensive holiday package, development days, parental leave, and the option to purchase additional days.
• Bicycle plan, health insurance discount, gym membership discount, and product discounts.
• International and inclusive working environment with learning and career development opportunities.