Incoming QC Supervisor (Pharmaceutical Quality)

Location: New Albany, Ohio, United States; on-site

Company

Hims & Hers is a public health and wellness platform providing personalized access to diagnosis, treatment, and delivery.

What you will do

• Supervise, mentor, train, and provide performance feedback to incoming quality control personnel.
• Schedule and prioritize inspections, documentation reviews, testing, and material disposition.
• Review and approve Certificates of Analysis, Certificates of Conformance, and vendor documentation.
• Manage deviations, nonconformances, and out-of-specification results related to incoming materials.
• Support supplier qualification, audits, vendor monitoring, internal audits, external inspections, and regulatory interactions.
• Identify process improvements and collaborate with Procurement, Quality Control, and Compounding teams to resolve quality issues.

Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Biology, or a related field.
• 3–5 years of QA/QC experience in a 503A, 503B, or cGMP-regulated environment.
• Strong understanding of cGMP and USP <795>, <797>, and <800> requirements.
• Knowledge of raw material testing, supplier quality, and risk-based quality management.
• Strong communication, leadership, organizational, and problem-solving skills.
• Ability to work in office, laboratory, and cleanroom environments, including gowning and handling hazardous drugs with required PPE; medical approval is required for respirator use.

Nice to have

• Experience in sterile compounding or pharmaceutical manufacturing.
• 1–2 years of supervisory or team leadership experience.
• Proficiency with quality management systems, electronic documentation systems, Google Workspace, and Microsoft Office.

Culture & Benefits

• Competitive salary and equity compensation for full-time roles.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Medical, dental, and vision coverage with parental leave.
• Employee Stock Purchase Program and 401(k) with employer matching.
• Physical work may include extended standing, walking, lifting, squatting, bending, and lifting up to 50 lbs during shifts of up to twelve hours.